Customer Satisfaction Survey

Thank your for doing business with Crane Composites. We are constantly striving to provide our customers with a great buying experience. Please help us to serve your needs better by evaluating your buying experience.

 

Optional Information

 

Company:
Name:
City:
State:
Phone:
E-mail:

 

 

 

Please answer the following questions using a 1 to 5 scale. 1 being completely unacceptable and 5 being completely exceptional.


  Unacceptable   -   Exceptional  
  1 2 3 4 5 NA
How would you rate the service in general?
How would you rate our responsiveness?
How would you rate our on-time delivery?
How would rate the quality of service (correctness of paperwork, product repair, ability to solve the problem, etc.)?
Overall how satisfied are you with Crane Composites, Inc.?

 

What can we do to improve our service to you?

May we contact you to ensure we understand the issue and address it properly through process improvements and training and development?
Yes
No

Any additional comments you would like to make:

Or contact our Vice President of Customer Care
Julie Keith • 815.467.8638
Pillars