Warranties & Claims >> Short Shipments

Short Shipments

Short shipments must be reported to Crane Composites within 48 hours of receipt of order.

  • Sign the carrier Delivery Receipt that the shipment was short

  • Send the information to the Crane Composites VOC Department with the Delivery Receipt and packing slip two ways
    Fax to Crane Composites at 1.815.467.8916
    On-line form below

Crane Composites standard freight terms are FOB Shipping Point (orgin), Freight Collect. This means that the title and all responsibility associated with title change will transfer to the buyer as products leave the Crane Composites' dock. FOB shipping point also holds the buyer responsible for filling all freight claims in the event of receiving freight damage.


 

 

 

Still Looking for an Answer?

Contact the VOC department at 1.800.435.0080 Monday-Friday
7am to 5 pm (CST) or e-mail at voc@cranecomposites.com
Pillars